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Personalising Public Services

Personalising Public Services PDF Author: Catherine Needham
Publisher: Policy Press
ISBN: 1847427596
Category : Political Science
Languages : en
Pages : 215
Book Description
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

Personalising Public Services

Personalising Public Services PDF Author: Catherine Needham
Publisher: Policy Press
ISBN: 1847427596
Category : Political Science
Languages : en
Pages : 215
Book Description
This book focuses on how personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - evolved as a policy narrative and has mobilised wide-ranging political support.

User Involvement in Public Services

User Involvement in Public Services PDF Author: Great Britain. Parliament. House of Commons. Public Administration Select Committee
Publisher: The Stationery Office
ISBN: 9780215514981
Category : Great Britain
Languages : en
Pages : 44
Book Description
This report considers various forms of user involvement in public services, from consultation with service users to stronger variants such as user control over service provision. It examines some of the arguments given for making public services more responsive: that it would be more democratic, that it would improve service levels and that it would be cost-effective. It also explores some of the potential implications of greater user involvement-for staff working in public services, for service users and for how public services are organised and evaluated. Involving public service users by allowing them to control or influence the way in which services are provided can improve service quality, make for more appropriate services and increase people's satisfaction with public services. It is, however, still early days for many of the stronger forms of user involvement, such as individual budgets in social care. Initial evidence about such initiatives seems promising, but there is a need for comprehensive and rigorous monitoring and evaluation, particularly regarding their cost-effectiveness. In addition, involving service users is not always appropriate. In some circumstances it could create inequalities of service, as well as being risky and expensive. In other situations people may simply be unwilling or unable to engage in this way. A key challenge for the Government and for public service providers will be to establish where user involvement is desirable, and in what form. Service providers also need to ensure that user involvement complements the contribution made by public service workers.

Personalising Public Services

Personalising Public Services PDF Author: Catherine Needham
Publisher:
ISBN: 9781447302957
Category :
Languages : en
Pages : 209
Book Description
This text focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support.

The Public Sector

The Public Sector PDF Author:
Publisher:
ISBN:
Category : Nigeria
Languages : en
Pages :
Book Description
A book of readings.

Personalisation Through Participation

Personalisation Through Participation PDF Author: Charles Leadbeater
Publisher: Demos
ISBN: 1841801224
Category : Administrative agencies
Languages : en
Pages : 98
Book Description


Direct Payments and Personalisation of Care

Direct Payments and Personalisation of Care PDF Author: Charlotte Pearson
Publisher: Dunedin Academic PressLtd
ISBN:
Category : Medical
Languages : en
Pages : 79
Book Description
There is a growing experience of the use and take up of direct payments from government to disabled users of care services, rather than through intermediary bodies. Uniquely in Scotland there has been a move to widen direct payments to all community care users. This study places the Scottish experience in an international context.

From Public Service Broadcasting to Public Service Media

From Public Service Broadcasting to Public Service Media PDF Author: Gregory Ferrell Lowe
Publisher: Nordiskt Informationscenter for
ISBN:
Category : Social Science
Languages : en
Pages : 259
Book Description
The core challenge facing public service broadcasting today is the transition to public service media. This understanding characterised discourse among participants in the [email protected] conference in the Netherlands, the theme of which was Public Service Broadcasting in the Multimedia Environment: Programmes and Platforms. The contributors in this volume focus attention on issues of strategic concern and tactical importance in addressing the core challenge. A defining ... Etc.

Moving Britain Forward

Moving Britain Forward PDF Author: Gordon Brown
Publisher: Bloomsbury Pub Limited
ISBN:
Category : History
Languages : en
Pages : 272
Book Description
Aimed at the general reader and covering a broad range of topics, from Britishness and fairness, through the economy and public services, to child poverty and environmental issues, this book is essential reading for anyone who wants to discover what motivates Gordon Brown, and what his vision is for a modern, forward-looking Britain. Though varying in tone and style, the Chancellor's speeches stand as an integrated whole - as those of very few politicians do - because they reflect long thought and a coherent view of Britain, of our responsibilities to one another as citizens, and of Britain's role in the world. Prefaced by short introductions by leading figures including Kofi Annan, Helen Clark, Linda Colley, Ralph Dahrendorf, Al Gore, Alan Greenspan, Nelson Mandela, Wangaari Maathai, Trevor Phillips, J. K. Rowling, Jonathan Sacks, Derek Wanless and Sir Magdi Yacoub, they reflect a formidable and widely read intellect, trained in the analytic skills of the historian but also - and far more importantly - inspired by a vision of what the political process can achieve for our society and our nation. All royalties are being donated to the Jennifer Brown Research Laboratory within the University of Edinburgh's Research Institute for Medical Cell Biology.

Information Polity

Information Polity PDF Author:
Publisher:
ISBN:
Category : Computer industry
Languages : en
Pages :
Book Description


The House Magazine

The House Magazine PDF Author:
Publisher:
ISBN:
Category : Great Britain
Languages : en
Pages :
Book Description